The SDL Tridion Web Content Management System provides a flexible approval workflow engine which is tied directly into the vision of Content Management held by Tridion. The system does not readily integrate with business processes.
The workflow engine however has three key challenges that require solving for all but the most simple applications, namely;
Flexible action handling e.g. sending email, integration with external applications – as standard, sending email would require a custom handler which needs to be unique per recipient (user or group)
Modification without in-depth technical knowledge for complex workflows – this can be an expensive development activity that is required for all but the most simple workflow definitions
High degree of duplication for the creation of new workflows – workflows and workflow processes cannot be easily reused or shared (ignoring recent product developments allowing workflow definitions to be ‘BluePrinted’) increasing development and testing costs, and the likelihood of defects
Continue reading Developing an Extensible SDL Tridion Workflow Framework
